![]() After the checkbox is ticked the following Fallback Cost field will appear: Custom Services # missing or incorrect order data (weight, sender’s / recipient’s addresses) but also the FedEx API connection issues. ![]() The FedEx services may be unavailable for several reasons e.g. – tick this checkbox to enable the flat rate fallback cost if the FedEx API response won’t return any services available. – set method title that will be displayed in the checkout page when fallback will be enabled. Learn how to add FedEx Live Rates shipping method within specific shipping zone step by step → Method Title # Please mind that if the aforementioned Shipping Method Type: Standard shipping methods was selected, the Method Title, Fallback and Custom Services options as well as the settings available in the Rates Adjustments and Dates & Time sections will be moved to the FedEx Live Rates shipping method configuration screen in the shipping zone it was added within. – select if you want to use the Standard shipping methods and add the ‘FedEx Live Rates’ shipping method within specific shipping zones, or choose the Global shipping method to enable the FedEx Live Rates for all the shipping zones in your store at once. Once the FedEx Live Rates shipping method was added within the shipping zone for which its services should be displayed, use its configuration screen to manage its settings and adjust them to your needs.
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